We want you love your purchase and to feel confident in every piece you purchase from Detached. We accept returns under the following conditions:

✅ Eligibility for Return

• Items must be returned within 30 days of delivery.
• Must be unworn, unwashed, and in original condition, with all tags and packaging intact.
• Items with visible wear, stains, odors, or damage may not be eligible for a full refund or may not be approved for return.
  
  

❌ Not Eligible for Return

• Items marked Final Sale
• Items returned without tags
• Garments that have been worn, washed, damaged, or altered
• Items with pet hair, smoke, perfume, make up, or deodorant marks

💸 Refunds & Deductions

• Approved returns will be refunded to the original payment method, minus any shipping fees.
• If an item is returned in less-than-original condition, we may deduct up to 50% or more to account for cleaning, repairs, or lost resale value.
• If the item is severely damaged, we may decline the return altogether.

🚚 Return Shipping

• Return shipping costs are the customer’s responsibility.
• We recommend using a trackable service, as we are not responsible for items lost in transit.

📞 How to Start a Return

Use the Contact Form on our website to begin your return. Please include your order number and reason for return and we’ll confirm next steps.

*Please be sure to check your Junk folder to be sure you don't miss our email!

We gladly offer exchanges for size or style.  Exchanges must be initiated within 10 days of delivery. Items must be returned in their original condition: unworn, unwashed, and with tags attached.

If a returned item is received with visible signs of wear, damage, odors, or stains, we may decline the exchange or apply a partial credit depending on the severity.

We reserve the right to refuse any exchange that does not meet these conditions.

Customers are responsible for return shipping.

To initiate an exchange, please use the Contact Form on our website.

*Please be sure to check your Junk folder to be sure you don't miss our email!

We’re excited to get your order to you as soon as possible.

Please review the details below so you know what to expect when your order
ships.

📦 Order Processing

• All orders are processed on business days (excluding weekends and holidays).
• You’ll receive an email confirmation with tracking information once your
order ships.
• During high-demand periods or limited drops, processing times may be slightly
extended.

🌍 Shipping Rates & Delivery

• Shipping rates are calculated at checkout based on your location and preferred method.

• We currently ship within the U.S. only.
• Standard delivery usually takes 3–7 business days after processing, depending on your location.
• Expedited shipping options may be available at checkout.

📦 Split Shipments

If your order includes multiple items, they may be shipped separately. You’ll receive a tracking number for each shipment, if applicable.

📫 Tracking Your Package

You’ll receive a shipping confirmation email with a tracking number once your order is on the way. Please allow 24–48 hours for tracking updates to appear.

❗ Delays & Issues

Detached is not responsible for delays caused by the carrier, weather, or incorrect addresses provided at checkout. If your tracking shows delivered but you haven’t received your item, please reach out to the
shipping carrier first.

📍 Incorrect Shipping Info

Please double-check your address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. If you notice an error, contact us immediately using our website Contact Form — we’ll do our best to update it before the order ships.

💬 Questions?

For any shipping questions or help with tracking, reach out via the Contact Form on our website and include your order number for faster service.